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Independent Repair Shops vs. Dealerships

car owner and technician shaking hands

Whether you treat your car like your only child or just see it as four tires and a steering wheel, you know you need the best, most capable, and most affordable service to keep it running. However, that's not as easy as it sounds. Where do you turn--to an independent repair shop with a few friendly, professional mechanics, or a dealership with a big name and bigger price tag? Let's find out.

A Long-standing Debate

The truth about car repair and maintenance is that it's a pretty personal thing. Some people are die-hard dealership fans and won't consider anything else, while other people have been going to their independent repair shop for so long that they know everybody's names. Dealerships, of course, have all the power of brands behind them; they know what they're doing, and they do it well, but you might pay more for their help. Local shops, on the other hand, have the same level of automobile expertise--they just have a smaller staff.

At the end of the day, the best way to make this choice is to compare both using these criteria.

#1: Reviews

What are people saying? Since every independent repair shop is different (and so is every dealership), it's easier to make a choice based on actual experiences rather than preconceived notions.

#2: Expertise

Does the shop or dealership have a long track record of working with your specific make and model? It's important to find experts who know what you need.

#3: Customer service

Give your top-choice shops and dealerships a call and ask all your questions. If they're willing to help out, explain everything, and help you make choices, then they're a good fit--but if they act like they don't have time for you, it's best to move on.

Trying to decide between independent repair shops and dealerships? Contact us today--we're happy to help.